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When to Ask For Personal Training Referrals
A Personal Training Referral Guest Post by Logan Strain
A lot of businesses will say that they get the majority of their new business from referrals, but when you ask them how often they ask for referrals, they often come up silent. This means that they have made the common mistake of thinking that referrals should be organic, and bluntly asking for referrals might be too forward. Really, though, there are some easy times to directly ask for referrals without harming the delicate business-customer relationship.
When they are praising your product or service – If you have a customer telling you what a great experience they have with your business, go ahead and ask for a referral. You already know that they like you, so strike the iron while it’s hot and mention you would welcome new clients or customers.
When your customer was referred – Referrals often beget other referrals, and if your new referred customer seems happy with your service, feel free to ask for a referral. Referrals always begat other referrals.
When you just went the extra mile for a customer – Ideally, you should always make your clients feel that you are going above and beyond the call of duty for them. But in those instances when it is extra obvious you are making a special effort for them, ask them if anyone else would enjoy your product or service. After you extra special attention, how could anyone say no?
When You Have a Solid Repeat Customer - If you have a customer to comes to you time and time again, even when they have other options available to them, then they obviously see something great in your particular product and service. Once it is obvious you have a customer for life, go ahead and ask if they know someone else who would appreciate your services.
This has been a personal training referral systems post by guest author Logan Strain
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